Beanie Brigade FAQ

Q How do I manage my Subscription or change my address?

A When making changing to your subscription make sure you are logged into your account. If you are having issues with logging in, chances are you were too excited when you signed up and you didn't create an account. Use the same email address you used to sign up for Beanie Brigade to create that account. Once you are in your account, at the top of the page hit SUBSCRIPTIONS and make changes there. Changes will have no effect unless they are in your subscriptions account.

Q How much does shipping cost?

A Shipping is priced depending on what carrier you choose and where you are located. We suggest putting Beanie Brigade in your cart and act as if you are checking out to get an idea of shipping costs.

Q Can I combine other items with my Subscription

A We cannot combine items with Beanie Brigade Subscription (subscriptions are a big production for our entire team). If you place your first order of BB with items, those will ship together. 

Q Should I enroll in FDF Token Rewards?

A YES! Every month your will receive tokens for your order. See our FAQ for information on how to sign up and use tokens.

Q I love the yarn for this month, can I order more?

A Yes! On Beanie Brigade monthly blog feature you will also find a listing to order more yarn. This is a preorder and will ship at the end of the month.

Q Is a pattern included?

A The pattern is not included as we want to keep costs low as possible and we don’t want you pay for something you might not want to use. You will receive a discount code each month for the featured pattern.

Q Are these patterns newly released?

A Patterns will mostly consist of patterns that have already been released, we are brining new life to hats you maybe have never even seen before!

Q Will be there enough yarn to do the largest size of patterns?

A You will receive at least 100g of yarn each month, but we cannot guarantee this will be enough for the largest size. It will always be enough for an adult size.

Q What colors can I expect?

A Colors will be inspired by the featured design, rotating between cool and warm colors. You will find mostly dynamic tonals but we will throw in a speckle or variegated once in a while.

Q When will my package ship?

A Packages ship the first full week of the month. Please note that we often create a shipping label days before Beanie Brigade is ready to ship. You can get the most accurate shipping date on the Discord Group.

Q When am charged for Beanie Brigade?

A Beanie Brigade is charged the 10th of each month. Please make any and all changes to your subscription before then.

Q When can I pause, skip or cancel my subscription.

A You can make these changes of receiving 3 installments of Beanie Brigade. 

Q Miss thing, you still didn't answer the question I have.

A Shoot Dang! Send us an email at info@thefarmersdaughterfibers.com