wHERE DO I sign up for your newsletter?
We love putting together newsletters and try to keep them fun, entertaining, and informative. You can sign up on the very bottom of this page, remember to confirm it again in your email.
If I buy an sweater quantity of yarn, will all the skeins match?
Yes! If they don't match we will redye a batch that does. However, our dyed yarns are special and they can be slightly off even if they are dyed in the same pot. We recommend alternating skeins.
sHOULD i WORRY ABOUT COLOR BLEEDING?
We do our best to make sure all the color is rinsed from our yarns. This takes a lot of muscle and feel like we do a pretty good job! Just in case, wash your knits in cool water first to check for color fastness. Red yarns will almost always bleed a little, so please be mindful of that.
do you donate prizes for giveaways/charity events?
We try our best to accommodate donations, however our budget is often maxed out with our work with Sisters United.
dO YOU WHOLESALE YOUR YARNS?
We do wholesale our yarns. You can check out the list of our stockists here.
dO YOU OFFER YARN SUPPORT?
Depending on our schedule, yes!
I don't have enough yarn to finish my project! can you dye me some to match?
Since we hand dye all of our yarns, this means we do not have professional equipment or get the same dye lot each time. The unfortunate answer is no, the magic of our yarn is that it's unique and handmade. By purchasing enough it will make you much happier with your end result.
You are out of a color i want. :( will you be dying it again?
Most likely, yes! If we are out of a color, fill out the form below where you can submit your color requests. Our dye studio organizer extraordinaire, Alyssa will add this to an ongoing list. Once the base you need is up, we will add it! You can find out which bases we are dying by signing up for our newsletter.
I saw this amazing kit on your newsletter, but it sold out so quick! why don't you have more to sell/will you make more?
We love putting together fun and funky kits to support other small businesses and also to bring you joy! We typically have about 20 to 60 kits, this means they usually sell out quick. Why so little? One, it is hard to know what people are going to LOVE and having that much inventory laying around is hard on our small business. Two, the items we add our usually from other small makers who don't have a large staff (if any!). If we plan on doing a restock the listing will say that. If not, try to catch the next one! Thank you for your amazing support!
I have a question about sock squad, where can i find out more information?
You can find all the Sock Squad info here! It even has it's own FAQ!